Our services offer users the ability to use a turnkey e-commerce platform without any configuration or hosting issues. The MULTIB platform offers online and mobile services and tools that allow you to create, manage and/or exploit your online and mobile presence.
In order to use and access your shop you will need to complete the partner form available on the web portal. The form will be an integral part of your contract (condition) available in the section: FORM.
If a third party accesses your User Account and/or your User Platform settings, that person will be able to do everything you can do (unless otherwise specified in the Services) such as modifying your Platform and User Account. You accept any legal conditions arising therefrom, make representations and provide warranties, among other things, and all such actions will be deemed to have been performed on your behalf and in your name.
Therefore, we strongly recommend that you maintain the confidentiality of your User Account IDs, and allow access only to trusted third-parties, as you will be fully responsible for actions taken through your User Account and/or User Platforms (including all related representations, warranties and agreements), whether or not you have expressly authorized them, and for any damages, costs or losses that may result from such actions.
You must provide accurate and complete information, the rights to which you hold exclusively when you open your User Account and use the MULTIB Services Inc. we strongly recommend that you provide your own contact information (or that of your company) and billing information, including a valid email address, as we may use it to identify you and verify that you are the true owner of the User Account and/or User Content (as defined below) you submit.
In the event of a dispute regarding the ownership of a User Account, we reserve the right to determine the ownership of the User Account based on our informed judgment, whether or not we have conducted an independent investigation. However, if we are unable to make such a determination (as estimated in our sole discretion), we reserve the right to avoid doing so and/or to suspend a User Account until the parties have reached a resolution of the dispute relating to such property, without liability to you or any other party. We may ask you for documents (e.g., an identity card or a professional certificate) that could help us determine ownership.
MULTIB will consider the owner of a User Account, User Platform and/or User Content created and/or uploaded on the MULTIB Services Inc. to be the person or entity who has access to the e-mail address contained in the MULTIB Inc. records relating to the User Account from which said Platform or User Content was created. Domain ownership will be verified via WHOIS public information.
The legal information contained in the registration form and the registration information of the associated domain are publicly accessible via the WHOIS database accessible on the www.whois.net website, or on the MULTIB inc database, MULTIB will consider the person or entity mentioned as the subscriber of this User Platform to be the owner of said domain.
In the event that more than one person or corporation is registered as the owner of a domain, MULTIB Inc. will consider the information registered in WHOIS as the beneficial owner of the domain.
MULTIB inc has the right to determine the ownership of User Content and/or a User Platform. Its only legal obligation will be to allow the customer to download the platform's programming on the server of its choice. The content of the catalogues will not be included because it remains the property of MULTIB and the suppliers in the form of a database.
o You must protect your username and password, and only allow trusted third parties to access your account or site settings.
o All activities that take place through your user account or website are your responsibility.
oThe account information you provide us must be your own (or your company's) account information, and must be accurate and complete.
o When the ownership of a user account is disputed, we may be required to determine the ownership of that user account.
MULTIB inc. does not provide legal advice or recommendations. You must comply with any laws or requirements applicable to your use. You confirm that you own all rights in and to any content posted or provided by you, or imported, copied or posted by MULTIB Services Inc. for you, on your User Platform ('User Content'), including any design, image, animation, video, audio file, font, logo, code, illustration, composition, work, interface, user name, information provided by you for the purpose of creating a subdomain, text, literary work and any other document ('Content'), or otherwise have (and will continue to have) full power, title, license, consent and authority over the User Content, as necessary for lawful access, import, copy, use, publication, transfer or licensing of such User Content, by you and us or any of our affiliates ;
User Content must not violate any laws. You have obtained all consents and authorizations required under any applicable laws regarding the display, transmission and publication of any personal information and/or information involving image rights or similarity with any person, entity or property forming part of the User Content, and you agree to comply with the relevant laws. In addition, you must hold all rights to any content that you post or publish or that we access, import and/or post for you through our services and ensure that such content is legal and reliable, and that everything you do with it (or allow MULTIB inc or your end users to do so) is legal.
You agree to receive messages and promotional content from MULTIB inc or its partners at any time, by post, e-mail or via any contact details you provide to us (including your telephone number for calls or text messages). If you no longer wish to receive such messages and promotional content, you can contact us at any time; You allow MULTIB inc to use SEO practices on your domain in order to reference your site in search engines. Consider as being at the sole discretion of MULTIB inc the means, manner, and method of delivery served, including those related to hosting.
MULTIB inc has the right to offer the MULTIB Services inc. under separate pricing offers and to impose different restrictions such as those relating to the online availability, storage, downloading and use of the MULTIB Services inc. in each pricing offer, including but not limited to network traffic and bandwidth restrictions.
You must comply with all applicable laws. You will be held responsible for your actions and those of anyone who has access to your user account or user platform settings.
You agree that we or our partners may send you messages and promotional content. You can easily choose to stop receiving promotional messages by contacting us.
You will allow us to use your site for our promotional activities, and to determine how the services will be provided.
You agree that MULTIB inc. has the right to impose or change the pricing offers for its Services. In addition, MULTIB inc. may impose restrictions depending on your specific use of the Service.
1. Send, submit or display any User Content, or use Licensed Material in a context that may be considered defamatory, libelous, defamatory, obscene, harassing, threatening, inflammatory, abusive, racist, abusive, abusive, abusive, deceptive or fraudulent, inciting to commit an illegal or harmful act.
2. Act in any illegal way to collect login data and/or passwords for other websites, third parties, software or services;
3. Phishing, collecting, making available online or otherwise making available credit card information or other financial data used to collect payments, unless it is done in compliance with applicable laws, including the PCI DSS standard if applicable;
4. Post, collect or otherwise make available through the MULTIB inc Website or the MULTIB inc Services (or any part thereof), (i) any Malicious, illegal, defamatory or obscene Content;
Publish and/or use MULTIB Services Inc. for purposes other than those specified in the departure form, unless expressly authorized in advance in writing by MULTIB Inc;
5. Act in a manner that could be perceived as damaging to the reputation of MULTIB Inc. or that would discredit or harm MULTIB Inc;
6. Borrow the identity of any person or entity or provide false information in the MULTIB Inc. Services and/or User Platform, whether directly or indirectly, or perform any manipulation to conceal your identity or the origin of any message or transmission you send to MULTIB Inc. and/or End Users;
7.Use the MULTIB Inc. Services and/or User Platform in connection with any form of spam, unsolicited email, fraud, fraud, scams, phishing, 'chain letters', pyramid schemes or similar conduct, or carry out unethical marketing or advertising operations;
You acknowledge and agree that your failure to comply with the foregoing or any inaccurate statement made by you herein may result in the immediate termination of your User Account and/or the Services provided - with or without further notice and without any refund of amounts paid in respect of such Services.
You own all intellectual property relating to your User Content and any other material created by you, including any design, image, animation, video, audio file, font, logo, illustration, composition, composition, work, code, interface, text and literary work, MULTIB inc does not claim any property rights on your content. For the sole purpose of providing you with the service.
You own all the rights to your content. In order to provide you with our services we handle, store, backup and copy your content between different servers.
All rights, titles and interests in and to the MULTIB Services Inc., including any protectable documents or other content in the store other than manually added by the user. The user will be responsible for the content added manually and will have to make backup copies. MULTIB inc will not assume any responsibility for the content added manually by the user.
Service brand, commercial name and other industrial property identifiers, registered or not registered and/or registrable (collectively, the 'Intellectual Property'), and any work derived from the foregoing, are the property of MULTIB Inc. and/or inherent in a license granted to MULTIB Inc.
Subject to your full compliance with the MULTIB inc Conditions and the timely payment of all applicable Fees, MULTIB inc grants you a fully revocable license. Depending on the package chosen, the suppliers' catalogues will be updated when they are available from the suppliers. MULTIB inc. cannot be held responsible if a supplier no longer provides updates for a product.
Certain parts of the MULTIB Services inc (including certain third-party services made available through them) require or involve the sending, collection and/or use of certain personally identifiable or identifying information. In particular and in connection with access to or use of the MULTIB Services inc, MULTIB inc and these Third-Party Services may collect, use and access certain data relating to Users and End Users, including activities or navigation performed by Users and End Users via the MULTIB Services inc and/or User Platforms.
The use of certain MULTIB inc services may be subject to the payment of specific fees, the amount of which is determined by MULTIB inc in its sole discretion ('Paid Service' and the 'Fees', respectively). MULTIB Inc. will notify of such Fees then in effect in respect of such Paid Services. If you wish to use or benefit from these Paid Services, you will have to pay all applicable Fees in advance. At any time, you will be able to waive the services. 30 days notice will be required.
MULTIB inc reserves the right to modify its Fees at any time, subject to notice if these changes may affect your existing subscriptions. If you have benefited from a discount or other promotional offer, MULTIB inc will have the right to automatically renew your subscription to these MULTIB inc Services without notice, the Fees then corresponding to the full applicable rate.
All rates shall be deemed to be in Canadian dollars, unless otherwise expressly indicated by MULTIB Inc. in writing. All services will be taxable under the laws of Quebec.
By registering or sending information to benefit from the Paid Services, you also authorize MULTIB Inc. (either directly or through its affiliates, subsidiaries or other third parties) to request and receive payment (or invoice, refund or take any other billing action) from our payment provider or from your designated bank account, and to make any request for information that MULTIB Inc. or its subsidiaries deem necessary to validate your designated payment account or financial information to ensure that payment is made in a timely manner, including receiving updated payment details from your payment account provider, credit card or bank (for example, an expiry date or an updated card number as may be provided to us by your credit card company).
To compensate for any interruption or loss of services, the account must be in good standing. If we are unable to collect the Fees due to you, we may, at our sole discretion (but are not required to) make a new attempt at a later date, or suspend or cancel your Account. If your Paid Service is subject to an annual or multi-year subscription period, MULTIB inc will endeavour to inform you that this Paid Service must be renewed, at least thirty (30) days before the renewal date.
By using the MULTIB Support Center Or by phone it will be possible to obtain information on the status of an account.
Some domains are subject to a different renewal policy as detailed in the Domain Registration Agreement.
You are and will be solely responsible for verifying and ensuring the successful renewal of the MULTIB Services Inc. you use (whether or not these MULTIB Services Inc. are subject to automatic subscription renewal). The renewal of domain names remains your responsibility Consequently, you will be solely responsible for any interruption of MULTIB Services Inc. due to a domain previously purchased by you, including due to a cancellation, omission to maintain the domain's validity online. You acknowledge and undertake not to make any claim against MULTIB inc in connection with the interruption of the MULTIB inc Services or the Third Party Services, for any reason
If you are not satisfied with one of MULTIB Inc. payable services for the period of use or a registration commitment, as part of the initial purchase of this service, you have the option to notify the cancellation, for no particular reason, within (90) days of the posting online.
The Refund applies to the monthly fee collected.
In the case of a package purchase that involves the personalization of your site, you will be able to request the download of the content of your store without the manufacturers' inventories. The inventories added manually if available will also be returned to the customer. Fees paid to customize a store by MULTIB will be non-refundable and non-refundable. In addition, if we find that the cancellation notification was made in bad faith or as part of an illegitimate attempt to avoid payment for the services actually received and provided, we will reserve the right to issue an invoice to the User who provided such notification for MULTIB Services actually received, to the extent permitted by law.
Please note: Some services purchased on or through MULTIB Services Inc. may be non-refundable. These include Third Party Services such as domains, custom modules or business applications.
If, at any time, we notice a refusal, debit rejection, or other opposition to payment of Fees on your MULTIB Inc Account ('Debit Rejection'), this will be considered a breach of your payment obligations hereunder, and your use of the MULTIB Inc Services may be automatically suspended or terminated.
In the case of a Debit rejection, your portal may be blocked without a redemption or reuse option, and all data contained in this User Account, including domains, applications and Third Party Services may be cancelled and subject to a Loss.
Your use of the MULTIB Inc. Services will only resume once you have re-subscribed to these MULTIB Inc. Services, and pay the applicable Fees in full, including the fees and expenses incurred by MULTIB Inc. and/or Third Party Services for each Chargeback (including the Fees for the MULTIB Inc. Services provided before the Chargeback, the processing fees and those incurred by the payment service).
If you have any questions or concerns regarding a payment made to MULTIB Inc., we recommend that you first contact our Customer Service Department before requesting a Debit Rejection or Opposition to avoid a cancellation of the MULTIB Services Inc. or a blocking of your User Account, and to avoid an unjustified or incorrect Debit Rejection request, which may expose you to the applicable Fees.
To ensure that you do not lose your domain or experience an interruption on your site at the end of the subscription period, we automatically renew our service and bill you accordingly, at regular intervals similar to those of your initial subscription, unless you cancel your subscription or disable automatic renewal.
Please contact our support team before requesting a chargeback. You will be responsible for any incorrect charges, losses and consequential expenses.
You may stop using and request to cancel your User Account and/or MULTIB Services Inc. at any time, in accordance with the instructions available in MULTIB Services Inc. The effective date and time for such cancellation is the date and time at which you have completed the cancellation process on the MULTIB Services Inc., and the effective date of termination of the Paid Services will be the end of the related subscription period.
Subscriptions to automatically renewed Paid Services will be cancelled only at the end of the period for which you have already made the payment. Please note that the cancellation process may take a few days, the cancellation request must be made at least (30) days before the expiry of the service period then in effect in order to avoid the next automatic renewal and the resulting fees.
Failure to comply with any of the MULTIB Inc. Terms and Conditions and/or to pay any Fees due will entitle MULTIB Inc. to suspend (until payment in full) or cancel your User Account and User Platform (or certain features thereof), as well as the provision of the related MULTIB Inc. Services (e.g., Paid Services) or Third Party Services.
If your User Account, MULTIB Services Inc. or Third Party Services related to your User Account are cancelled (whether at your request or at MULTIB Inc.'s discretion), this may result in the loss of certain content, features or capabilities of your User Account, including User Content, End User data or other usage data stored therein, including a reservation or domain name registration that has been included in such Services. MULTIB inc disclaims all liability for such Losses. Please also note that additional Fees may apply to a reactivation of a User Account and/or any MULTIB inc service as a result of their cancellation, as determined by MULTIB inc in its sole discretion.
By using any of our Electronic Commerce features, you acknowledge, warrant and agree that: You will be solely and entirely responsible for all Taxes and royalties of any kind relating to your Electronic Commerce activities, including those related to the purchase or sale of User Products, and with respect to the collection, declaration and payment of relevant amounts to the appropriate authorities and/or to inform your End Users of these aspects and provide them with an invoice duly issued as required by law;
All Taxes indicated by the Electronic Commerce features provided to you by MULTIB inc are for illustrative purposes only and may not be invoked under any circumstances;
You will be responsible for and assume all costs of acquiring and delivering your User Products, and will be responsible for providing them in a secure and professional manner, in accordance with industry standards;
You are solely responsible for all representations and promises you make and for the assistance, warranties and assistance you provide regarding the User Products. You will be required to provide truthful contact information on your User Platform to allow for the handling of questions, complaints or claims.
You may not offer or sell User Products, or provide information, that may be considered dangerous, counterfeit, stolen, fraudulent, offensive or abusive; that is prohibited from sale, distribution or use; or which otherwise do not comply with applicable laws MULTIB inc. may, at any time and at its sole discretion, suspend, disable access to, or delete, your User Platform and/or any User Product - regardless of whether, at that time, they were incorporated, published, were or were not part of your User Platform, without any liability to you or an End User, including any resulting Loss of Capacity.
You are responsible for all your sales activities, including your relationships with customers and payment service providers.
Please note that some MULTIB Services inc. are currently offered in their beta version, or are undergoing a beta test. You understand and agree that some MULTIB Services Inc. may still contain software bugs, suffer disruptions and may not operate as intended. Your use of the MULTIB Services Inc. in a beta version means that you agree to participate in beta tests for said MULTIB Services Inc.
We can monitor and modify your site and content.
However, we cannot be considered as a 'publisher' of your content, we will not approve it and we will not be held responsible for any content used by you or anyone else.
There are inherent risks in the use of our services or third-party services. You accept these risks.
Some of our services are still in beta version and may contain bugs or interrupt the experience.
To the fullest extent permitted by law in each jurisdiction concerned, MULTIB inc, its directors, officers, shareholders, employees, affiliates and/or agents shall not be liable to you for any direct, indirect, incidental, special, punitive, exemplary or consequential damages, including any damages resulting from (1) any error, fault or inaccuracy in or in any content; (2) any unauthorized access to or use of our servers or any personal and/or other information stored on them; (3) any interruption or cessation of transmission to or from the MULTIB Services Inc; (4) the use or display of any User Content or Content published, sent by e-mail, transmitted or otherwise made available through the MULTIB Services Inc; (5) events beyond the reasonable control of MULTIB Inc., including Internet failures, power failures, equipment failures, strikes, labour disputes, riots, insurrections, civil unrest, labour or material shortages, fires, floods, storms, earthquakes, explosions, natural disasters, wars, acts of terrorism, intergalactic battles, government measures, court orders, or the failure of a third party to perform, and/or (6) loss of use, data, anticipated profit or other intangible loss resulting from the use or inability to use any MULTIB Service Inc.
You acknowledge and agree that these limitations of liability represent an agreement to spread the risks inherent in the MULTIB inc Services provided to you, and that these limitations will apply even if MULTIB inc has been advised of the possibility of such liabilities.
Subject to applicable laws, we will not be liable for damages.
You will bear the costs and damages if we are sued or harmed as a result of your actions.
We may make changes to our services or these terms and conditions at any time.
After 30 days' notice notwithstanding anything to the contrary, the legal authority competent to hear all aspects of payment or dispute transactions between you and MULTIB Inc. shall be the Province of Quebec District of Longueuil without regard to its conflicts of law, and all claims and disputes concerning payment transactions of a court of competent jurisdiction.
These terms and conditions and our relationship shall be governed by the laws of the Province of Quebec, Canada. Any dispute between us may only be settled by the courts of Quebec.
We can provide you with notifications using one of the following methods:
(1) via the MULTIB Services inc, including through a banner or pop-up window on the MULTIB Inc Site, on your User Account or elsewhere;
(2) by e-mail sent to the address you have provided us; and/or
(3) by any other means, including any telephone number or physical address you have provided us. The notification of MULTIB inc sent to you will be deemed to have been received and effective within twenty-four (24) hours of its publication or dispatch by one of the above methods, unless otherwise indicated in the notification.
These terms and conditions (together with other additional terms and conditions) constitute the sole and complete agreement between us.
MULTIB inc may assign its rights, and/or obligations, hereunder, and/or transfer ownership rights and titles to the MULTIB inc Services, and/or Licensed Material, to a third party, without your consent or notice. You may not assign or transfer your rights and obligations hereunder without the prior written consent of MULTIB Inc. and any actual or attempted assignment, without the express written consent of MULTIB Inc. shall be null and void.
We may assign our rights and obligations to third parties. You can only do this by obtaining our prior written consent.
If a clause of the MULTIB inc Terms and Conditions is found by a court of competent jurisdiction to be invalid, illegal, void or unenforceable for any reason, MULTIB inc's liability for reimbursement will be limited to the payment of the current month.
It shall then be deemed severable and shall not affect the validity or enforceability of the remaining clauses. No waiver of any breach or default with respect to the MULTIB Terms and Conditions Inc. shall be deemed to constitute a waiver of any prior or subsequent breach or default.